Math IT Moving to Remote Services

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In accordance with the new directive from the Chancellor, Mathematics IT will be moving all services to remote efforts. Please be patient as we work to reach out to all Faculty and Staff in need of support and closely monitor your emails for updates to submitted requests.

When submitting requests it is best to include a method of communication you prefer, if it is not email.

While we are working diligently around the clock to ensure all faculty receive the preparations and support required to continue academic operations, please be patient and understand the stressful situation we all find ourselves in, not only in personal regards, but also technical. We are continuously monitoring services and will continue to utilize the Service Status page to update anyone on new information.

Extended Training

Mathematics IT has 1-on-1 virtual training sessions available on any needed software to continue academic and research operations remotely. Please reach out using the Get Help form to schedule a time.

Work from Home Equipment

During the shift in operations to virtual telecommuting, you may take office equipment home, only after submitting the Request a Device form indicating what equipment is being moved where.

Live IT Chat

If you find yourself lost or confused, you can reach out to us anywhere on this website using the red chat icon in the bottom right corner of the screen. Please continue to use the Get Help and Request a Device form if you know what your request is. We are doing our best to remain available from 7AM to 7PM, Monday through Friday. Please set realistic expectations as our services are currently receiving large numbers of requests.

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