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Resources, Technical
New phones
By blthiele
Getting a new phone When getting a new phone, there are issues we face regarding two-factor authentication. These steps will take you through the process...
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macOS, Resources, Technical
How To Enable Remote Login (Office Computers)
By blthiele
PLEASE NOTE: This procedure should only be followed with office computers that have a hard wired (Ethernet) connection. This procedure may not work with WiFi-connected...
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Resources, Technical
Double-sided printing & Hold For Authentication
By blthiele
Duplex Printing If two-sided printing is not showing up as an option for you, you may need to enable duplex printing in System Preferences. Here...
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Resources, Technical
Connecting iPads to Eduroam
By blthiele
The following instructions will allow you to enroll your iPads in eduroam. Request a Mobile Site Tap on the left side of the search field Select Request...
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Resources, Technical
GoodNotes 5
By Imraan Khan
GoodNotes 5 is a paid iOS app that is frequently requested by our faculty, staff, and teaching assistants. As a user of GoodNotes 5, you...
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Policies, Resources, Technical
Remote Support with TeamViewer
By Kirk Main
Apple has introduced a security mechanism with macOS 10.14 (Mojave), which requires special access to be granted to remote control applications like TeamViewer. And macOS...
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Policies, Technical
Upcoming Datacenter Outage
By Kirk Main
On Thursday, March 25th at 11PM EST all Mathematics provided services will be offline and unavailable for the installation of the replacement power infrastructure currently...
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macOS, Policies, Resources, Technical
Working Remotely
By Kirk Main
Prepare to work from home in the event of adverse weather, illness, or other situations by following the steps detailed in this post. Please practice...
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macOS, Technical
Apple Issues with App Store Apps via Self Service
By Kirk Main
Our Apple device management software, Jamf, is currently experiencing ongoing issues with Apple’s Volume Purchasing Program that is affecting our users. Currently, Self Service users...
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macOS, Technical
32-bit Apps on macOS
By Kirk Main
Apple began transitioning to 64-bit hardware and software technology for Mac over a decade ago, and all modern Macs now include powerful 64-bit processors that...