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Policies, Resources, Technical
Remote Support with TeamViewer
By Kirk Main
Apple has introduced a security mechanism with macOS 10.14 (Mojave), which requires special access to be granted to remote control applications like TeamViewer. And macOS...
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Policies
Math IT Moving to Remote Services
By Kirk Main
In accordance with the new directive from the Chancellor, Mathematics IT will be moving all services to remote efforts. Please be patient as we work...
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Policies, Technical
Upcoming Datacenter Outage
By Kirk Main
On Thursday, March 25th at 11PM EST all Mathematics provided services will be offline and unavailable for the installation of the replacement power infrastructure currently...
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macOS, Policies, Resources, Technical
Working Remotely
By Kirk Main
Prepare to work from home in the event of adverse weather, illness, or other situations by following the steps detailed in this post. Please practice...
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Policies
Departmental IT Meeting Notes
By Nicolette Price
Available below are the notes from this week’s Departmental IT Meeting: Tuesday, December 3rd SAS 4201, 10:00 AM Mathematics IT Review 2,612 Devices, 90% are...
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Policies
Changes to Adobe Acrobat Access
By Kirk Main
Students will need to use a personal Adobe ID (personal account). If they have one already, they can use it. If not, they can create...
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macOS, Policies
macOS High Sierra Phase Out
By Kirk Main
With the successful release of macOS Catalina 10.15, Mathematics IT is marking High Sierra end-of-life and beginning the phase out and recommendations of upgrading. Apple...
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macOS, Policies, Technical
Early Adopter Group
By Kirk Main
Some updates to macOS, apps or University systems require feedback ahead of general availability. Mathematics IT offers an opt-in Early Adopters group to field changes...
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Policies
VPN to Require 2FA
By Kirk Main
Starting at 3 p.m. on Thursday, Oct. 10, the Office of Information Technology (OIT) will require VPN users in the Faculty and Staff, Student Health...
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macOS, Policies, Resources
Adobe Licensing Changes
By Kirk Main
Over the summer, NC State’s Office of Information Technology changed the policy around Adobe user and device licenses due to a significant cost increase. Adobe...
